Frequently Asked Questions
Discover everything you need to know about our handcrafted luxury fitness equipment.
What materials are used in PENT. luxury fitness equipment?
We use only the finest natural materials, including solid walnut or ash wood, genuine leather, and high-grade stainless steel, ensuring both durability and a timeless aesthetic.
Do you offer international shipping?
Yes, we ship our luxury fitness collections worldwide. Each piece is securely crated and insured to ensure it arrives in perfect condition at your doorstep, regardless of your location.
Can I customize the wood or leather finish of my equipment?
Absolutely. We offer various wood stains and leather colors to match your interior design. Please contact our concierge team for bespoke customization options.
What is the typical lead time for an order?
As most of our products are handcrafted to order, the average production time is 4 to 8 weeks, depending on the complexity of the item and current demand.
Is the equipment suitable for professional gym environments?
Yes, PENT. equipment is designed for both high-end residential gyms and commercial luxury environments like boutique hotels and private wellness clubs, meeting all functional performance standards.
What is your return policy for luxury items?
Due to the bespoke and handcrafted nature of our products, returns are handled on a case-by-case basis. We guarantee the quality of our craftsmanship and will replace any items with manufacturing defects.